JP Morgan Chase

JP Morgan Chase is a financial holding firm that leads to a global financial company. It also among the most important banking institutions in the world supporting consumers and small ventures. Other services include commercial banking and financial services. The organization activities have always enhanced its relationship with shareholders and communities. The Company focuses on its customer welfare since it is client-driven operating at a local level (Dimon, 2019). As such, the firm builds world-class franchises and engages in long-term investments. Its operational excellence allows the Company to set its highest operational standards to improve performance. The Bank can utilize training, education, and personal/professional development in improving professional communication.   

Education

Employee education is essential in organizations since it facilitates the acquisition of necessary skills and techniques to improve productivity. For banking institutions such as the JP Morgan Chase, the workforces' education promotes effective and professional communication for better performance. The Company can benefit from educating its employee by utilizing their acquired critical thinking in decision-making processes. The staff's ability to use logic and reason in identifying strengths and weaknesses in resolving conflicts s important (Melki, 2017). For instance, in professional communication, employees should avoid unnecessary arguments that lead to unethical behavior related to information exchanges. The Company can also use education to enlighten administration and management through the acquisition of information management practices. Quality education boots senior and junior employees' capabilities to effective strategic planning, proper leadership techniques, and coordination of people. This is possible through implementing effective communication methods that can improve professionalism in JP Morgan Chase bank. Besides, the teams can develop complex problem-solving skills, which will help identify information that is critical for implementing solutions (Melki, 2017). Educated employees can form groups and discuss issues affecting the Bank, especially relating to communication confidentiality. New employees must receive additional education inside the organization about the internal communication protocol. The Bank can utilize education to help in the management of personnel resources. Through education programs, the management can motivate, develop, and direct individuals during work to help allocate the most appropriate roles to competent individuals (Melki, 2017). Educated individuals can be resourceful to the Bank since they can identify trends in various environments, including technology and crime. These employees can help the Company to find critical solutions to issues relating to communication and information handling. They can also facilitate system analysis to assist in determining the way systems need to work and the changes that can affect outcomes.

The significant benefit of educating employees on professional communication includes the promotion of active listening or the capability of colleagues to listen to what others are saying to understand every point made while asking appropriate questions. The Bank can offer the best customer service by utilizing knowledge and principles which facilitate the provision of clients with proper information. Other skills gained in a banking institution include speaking or the ability to communicate with others and convey the right information (Wu, 2018). A good speaker can also attain skills to persuade others to change behavior for organizational benefit. The Company can educate its employees on judgment and decision making, foreign knowledge, sales, and marketing,