Illustrate the value of a training needs assessment in an organization in general, supporting your response.
Describe the components of a needs assessment used to determine the training requirements of a Customer Service CARE Business Partner at Maersk.
Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.
Explain the importance of developing learning activities for a Maersk Customer Service CARE Business Partner training program.
Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service
CARE Business Partner training program.